Privacy notice

Version share-v1-2026-11-10 · last updated 10 November 2026

CasaCrown ("we") runs Villa Vacations, a service that connects people planning a villa stay near Mumbai with villa owners. This notice explains, under India's Digital Personal Data Protection Act, 2023, what we do with your personal data.

What we collect

• Guests: name, WhatsApp number, and trip details (place, dates, number of guests, budget, occasion), plus the ad or link you came from and a one-way scrambled form of your internet address to stop spam.
• Villa owners: name, business name, mobile number, villa locations, a scrambled form of your password, wallet payments and purchases.

Why, and on what basis

• To reply to your enquiry about this trip. You give this data to us for that purpose when you send the form.
• Only if you tick the sharing box: to share your name, number and trip details with up to 3 verified villa owners who may call or WhatsApp you with options for this trip. This is optional and based on your consent. Leaving the box unticked doesn't affect your enquiry.
• For villa owners: to run your account, wallet and purchases, and to keep records the law requires.

We don't use your data for anything else, and we don't sell it to anyone except as described above.

Who receives it

Villa owners who buy your enquiry (3 at most, only if you agreed), and our hosting provider Cloudflare, which stores the data for us. Owners must agree to use your details only to reply to this trip enquiry, never to resell them, and to delete them when asked.

How long we keep it

We erase guest names and numbers automatically 30 days after the check-in date. We keep owner account and payment records for as long as the account is open, and as long as tax law requires after that.

Your rights

• Withdraw your consent to sharing at any time. We stop sharing at once and ask any owner who already has your details to delete them.
• Ask what data we hold about you, and who we have shared it with.
• Ask us to correct or erase your data.
• Nominate someone to use these rights for you.
• Complain to us (below). If you're not satisfied, you can complain to the Data Protection Board of India.

Withdrawing is as easy as agreeing: use the form below.

Make a request

Grievances and contact

Grievance officer for CasaCrown: contact details will be published here before launch. We reply to every request and complaint within 90 days, and usually much sooner.

Security

Data is encrypted in transit, stored with Cloudflare, and visible only to our team and to the owners you agreed to. Passwords are stored only in scrambled form. We keep logs of team actions. If a breach affects you, we will tell you and the Data Protection Board as the law requires.

Cookies

Guests: none. Villa owners: one essential cookie that keeps you logged in. No advertising or tracking cookies.

Age

This service is for adults. You must be 18 or older to send an enquiry or open an owner account.